All You Wanted to Know About SaaS
Let’s dive deeper into something which you use and is an inseparable part of your life but you may not be fully aware of it.
It is SaaS.
SaaS stands for Software as a Service, and it’s highly improbable that you’re not reading this on a SaaS-based platform. SaaS is deeply engraved in our lives.
SaaS is the biggest boon to date that the 21st Century has received on account of the revolutionary dynamism of the information technology industry. SaaS falls under one of the three sets of cloud computing. The other 2 categories are Platform-as-a-Service( PaaS) and Infrastructure-as-a-Service(IaaS).
The crux of the SaaS model is the ability to deliver software and applications over the internet via a subscription model. This set of words framing the above definition of SaaS is why Gmail, Microsoft, Adobe Creative Suite and other such software have achieved their distinguished status.
In the “Before SaaS era,” users needed to manage, install and upgrade software by themselves, which resulted in colossal lag and delays. Moreover, due to no uniformity in the platform, the B2B sector especially required a system that could set aside all these difficulties.
The dawn of SaaS satiated the demand. It now requires just a server through which all the updates and installations are done. The management also need not be done because SaaS is a subscription-based model wherein the service provider does all the backend jobs. It enables a multi-tenant (multi-user) base. SaaS has the highest level of abstraction ranging from Applications=> Data=>runtime=> OS=> Visualization=> Hardware.
It is used in customer communication and collaboration, support service, billing, sales management, and other similar services in the B2B sector.
Google, Dropbox and other related applications dominate the B2C sector. The exciting features of SaaS are that it enables low-cost service, as one need not hire special agents for upgrading software and is easily scalable. One needs a strong internet connection if the servers are in place properly. That’s all. The geographical location of the person doesn’t matter. But there is a catch here too.
There is still a grey area regarding data security, regulatory compliances and internet access in remote areas. But the advantages strongly overpower these areas and provide a clear path for businesses to usher and customers to be fulfilled.
SaaS Characteristics
One of the best ways to understand what SaaS is to think of it as a bank that protects every customer's privacy while delivering reliability and security on a large scale. While all the bank’s customers use the same financial technologies and systems, they are not worried about anyone else accessing their personal information without authorization. The following are some key characteristics of a SaaS platform:
Multitenant Architecture
All users will share a single, common infrastructure/code base maintained centrally. Since the vendor clients are all on the same infrastructure, vendors can innovate faster and save development time.
Easily Customizable
Users can customize the SaaS applications as per their business requirements without hampering the shared infrastructure. Furthermore, the customizations are unique to the company, and thus, SaaS providers can make upgrades more often with a lower adoption cost.
Easy to Access
A SaaS product offers improved access to data from any device connected to the network, enabling better data use, monitoring and managing privileges. So while everyone sees the same information at the same information, security isn’t compromised.
A Subscription-Based Model
Most SaaS apps rely on subscriptions for provisioning software licenses, either monthly or annually. The fee grants users product documentation and ongoing support for a service level agreement (SLA). Most SaaS companies charge additional support fees for any custom code changes you might need at the source code level.
Whether you want to use SaaS in cloud computing or as a platform, application or software, Globalion is a leading SaaS company in Pune, offering end-to-end solutions for SaaS. We help you embrace all the benefits of SaaS, like low setup and infrastructure costs, scalability, automatic, frequent updates, the highest levels of security, and industry-leading SLAs for uptime and performance. Contact us to experience the latest SaaS products for your business.
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